Microsoft outage: company scrambles to fix global issue that took down Outlook and Teams

Tech firm says it is ‘deeply sorry’ for disruption that took services down and has now addressed the underlying issue

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Microsoft has said it is “deeply sorry” for a widespread outage that caused disruption to millions of users, organisations and businesses across the globe – and that it has “addressed the underlying issue”.

The company said the outage was a “technical issue” not related to cyber-attacks or AI agents, and that it continued to gradually restore services.