Economy

Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer

TradeNews USA cash-and-futures note (2026-10-31): Avanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail… Primary source: original at The Guardian (theguardian.com).

October 31, 2026 1:15 AM ET · The Guardian

Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer

Avanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail network.

The intercity operator paid out almost as much in a four-week period to 25 July – £9.3m – as its annual profits for each of the past two years. It repaid a further £12.2m in the subsequent eight weeks.